1. I think there needs to be more GM that goes online 3~6 Pacific. The server becomes even more unstable with the lack of GMs power to stop people from being an ass. Also, the GM should be a little more responsible. Getting ignored because the two GMs are talking is really annoying.
2. Promote and improve the forums. Promote it by getting special things if one is active in forums and remove some rare things like white scroll instead of the timeless. Those can be things you can give by being active in the forums.